Virtual Counselling in BC
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Online Counselling and Therapy with Certified Counsellors in Canada
At Pacific Pines Wellness, our team of counsellors are here to support you, whether you're in British Columbia or anywhere in Canada, we provide accessible online counselling services to connect you with the right professional. Distance shouldn’t stand in the way of finding the help you need. If you’re struggling with anxiety, depression, or other mental health challenges, reach out today to connect with one of our counsellors and take the first step towards support and healing.
What is Online Counselling?
Online counseling, also known as e-therapy or virtual therapy, is a modern approach to mental health support that allows you to connect with a licensed therapist or counselor from the comfort of your own space. Using secure, easy-to-access platforms, online counseling provides a convenient alternative to traditional in-person sessions, enabling individuals to receive professional support wherever they are. This method of counseling is particularly helpful for those with busy schedules, mobility issues, or for those living in remote areas.
Through video calls, phone sessions, or secure messaging, online counseling offers a safe, confidential, and flexible way to address mental health concerns such as anxiety, depression, stress, relationship issues, and more. Whether you’re new to therapy or looking for a more adaptable way to continue your mental health journey, online counseling provides a personalized approach that can fit seamlessly into your life.
Experience the flexibility and effectiveness of online counseling, and take the first step toward well-being on your own terms.
Is Online Counselling Confidential?
Yes, online counseling at Pacific Pines Wellness is fully confidential. We prioritize your privacy and adhere to strict protocols to ensure that your sessions remain secure and private.
Here’s how we keep your information safe:
Secure Platforms: All online sessions are conducted on encrypted, HIPAA-compliant platforms, designed specifically to protect your personal information.
Confidentiality Standards: Our counsellors follow rigorous ethical guidelines and confidentiality standards, so your information remains strictly between you and your counselor.
Private, Comfortable Spaces: We recommend that you choose a quiet, private location for your sessions to further ensure your privacy.
At Pacific Pines Wellness, we are committed to providing you with a safe and confidential online counselling experience, allowing you to focus fully on your wellness journey.
Meet the Team
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Cherise Maisey, RCC
Cherise brings a heart-led, strength-based approach to help those experiencing anxiety, low self-worth, or overwhelm cultivate inner confidence, self-love, and emotional clarity.
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Natasha Sani, RCC
With warmth and cultural sensitivity, Natasha gently helps people navigating anxiety, ADHD, life transitions, and grief to find meaning, belonging, and emotional safety within themselves.
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Teodora Jotovic, MSW
From wherever you are in BC, Teodora offers a trauma-informed, solution-focused presence that supports healing around anxiety, grief, chronic illness, and major life shifts.
Frequently
Asked Questions
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Yes. Online counselling is a proven, effective approach to mental health support. Studies show that virtual therapy delivers outcomes comparable to in-person sessions, helping you gain insight, develop coping strategies, and foster meaningful growth. While some prefer the physical presence of a therapist, online counselling offers the same expertise, guidance, and emotional support — with the added comfort and convenience of being in your own space.
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Reliable Internet Connection: A stable connection ensures uninterrupted sessions.
Private, Quiet Space: Choose a comfortable area where you can speak openly.
Device with Camera and Microphone: A computer, tablet, or smartphone works best.
Optional Headphones: Reduce background noise and protect your privacy.
Comfortable Setting: Create a calming environment that helps you feel relaxed and supported.
Once you’re ready, you can connect with a counsellor and begin your journey toward clarity, balance, and emotional well-being, all from the place that feels most secure to you.
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Finding the right counsellor is an important step, and we understand it can feel overwhelming. We encourage you to browse our therapist profiles and see if one or two therapists resonate with you. To help you decide, we offer a free 20-minute consultation where you can get to know a counsellor and see if the fit feels right.
If you’re unsure where to start, no worries — simply fill out our new client inquiry form, and we’ll recommend a therapist who may be a match for your needs.
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We offer both in-person and online counselling services for individuals and couples. You can view our rates here.
Many extended health benefit plans cover Registered Clinical Counsellor (RCC) services. Please check with your provider to see if you’re eligible for coverage.
At the end of your session we provide you with a detailed receipt, which you can submit to your insurer—often through their online portal.
If you have any questions or want help exploring your coverage options, please don’t hesitate to reach out.
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Typically, sessions last 50 minutes, which allows enough time for meaningful conversation.
Your first session is a chance to get to know your counsellor, discuss what brought you to therapy, and start exploring your goals. It’s a safe, judgment-free space where you can share at your own pace.